Terms & Conditions

This page and any pages it links to explains Business Support’s terms of use. You must agree to these to use BUSINESSSUPPORT.GOV.UK.

Who we are

Business Support is managed by the Department of Business, Energy & Industrial Strategy (BEIS). BEIS will be referred to as ‘we’ from now on. 

Using Business Support 

You agree to use Business Support only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else. 

This website is maintained for your personal use and viewing. The access and use of the website featuring these terms and conditions constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this website. 

We update Business Support frequently. We can change or remove content at any time without notice. 

Linking to Business Support 

We welcome and encourage other websites to link to Business Support. 

You must contact us for permission at digital-comms@beis.gov.uk if you want to either: 

  • charge your website’s users to click on a link to any page on Business Support
  • say your website is associated with or endorsed by Business Support or another government department or agency 

Linking from Business Support

Business Support links to websites that are managed by other government departments and agencies, service providers or other organisations. We do not have any control over the content on these websites. 

We’re not responsible for: 

  • the protection of any information you give to these websites 
  • any loss or damage that may come from your use of these websites, or any other websites they link to 

You agree to release us from any claims or disputes that may come from using these websites. 

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them. 

Links to external websites

Links on this website will lead to other websites which are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Using Business Support content 

Most of the material featured on this website is subject to copyright protection. 

Information published by Government organisations is generally subject to Crown copyright, more details about which can be found at: http://www.opsi.gov.uk/advice/crown-copyright/index 

Where the material is being published or issued to others, the sources and copyright status should be acknowledged. 

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. 

Any dispute you have which relates to these terms and conditions, or your use of Business Support (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales. 


While we make every effort to keep Business Support up to date, we do not provide any guarantees, conditions or warranties that the information will be: 

  • current 
  • secure 
  • accurate 
  • complete 
  • free from bugs or viruses 

The content published on Business Support does not constitute legal or other professional advice. You should get professional or specialist advice before doing anything on the basis of the content. 

We’re not liable for any loss or damage that may come from using Business Support. This includes: 

  • any direct, indirect or consequential losses 
  • any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise 
  • the use of Business Support and any websites that are linked to or from it 
  • the inability to use Business Support and any websites that are linked to or from it 

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen. 

This includes (but is not limited to) the loss of your: 

  • income or revenue 
  • salary, benefits or other payments 
  • business 
  • profits or contracts 
  • opportunity 
  • anticipated savings 
  • data 
  • goodwill or reputation 
  • tangible property
  • intangible property, including loss, corruption or damage to data or any computer system 
  • wasted management or office time 

We may still be liable for: 

  • death or personal injury arising from our negligence 
  • fraudulent misrepresentation 
  • any other liability which cannot be excluded or limited under applicable law 

This website contains information contributed by a wide range of individuals and organisations, so we offer no warranties that information published here is accurate or up-to-date. It does not constitute legal or other professional advice.

Information about you and your visits to Business Support

We collect information about you in accordance with our privacy policy. By using Business Support, you agree to us collecting this information and confirm that any data you provide is accurate. 

Virus protection 

We make every effort to check and test Business Support for viruses at every stage of production. You must make sure that the way you use Business Support does not expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system. 

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use Business Support. 

Viruses, hacking and other offences 

When using Business Support, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful. 

You must not try to gain unauthorised access to Business Support, the server on which it’s stored or any server, computer or database connected to it. 

You must not attack Business Support in any way. This includes denial-of-service attacks. 

We’ll report any attacks or attempts to gain unauthorised access to Business Support to the relevant law enforcement authorities and share information about you with them. 


There may be legal notices elsewhere on Business Support that relate to how you use the site. 

We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control. 

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date. 

Doing this once will not mean we automatically waive the right on any other occasion. 

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply. 

Changes to these terms and conditions 

Please check these terms and conditions regularly. We can update them at any time without notice. 

You’ll agree to any changes if you continue to use Business Support after the terms and conditions have been updated.